(201) 717-7800 office@concierge-club.com

Package Management Services

State-of-the-art package tracking and management powered by TrustDesk™ technology. Never lose a package again with real-time logging, instant resident notifications, and complete chain-of-custody documentation.

99.9%
Package Accuracy Rate
2min
Average Notification Time
500K+
Packages Managed Monthly
24/7
System Monitoring

Complete Package Solutions

From delivery to pickup, we handle every step with precision and accountability.

Barcode Scanning

Every package is scanned upon arrival with carrier tracking number linked to resident profile automatically.

Instant Notifications

Residents receive immediate email, SMS, or app notifications the moment their package is logged.

Photo Documentation

Each package is photographed for visual record, protecting against damage claims and disputes.

Secure Storage

Climate-controlled, organized package rooms with security monitoring and access controls.

Signature Capture

Digital signature collection for pickup verification with timestamp and ID confirmation.

Analytics Dashboard

Real-time reporting on package volumes, peak times, and delivery carrier performance.

How It Works

Simple, seamless package management from delivery to pickup.

1

Package Arrives

Carrier delivers package to your building's front desk or package room.

2

Scan & Log

Concierge scans barcode, takes photo, and logs in TrustDesk™ system.

3

Notify Resident

Instant notification sent via email, SMS, or app with package details.

4

Secure Pickup

Resident retrieves package with signature capture and ID verification.

Ready to Streamline Package Management?

Get a custom quote for professional package management services for your building.

Request a Quote